my complete 4 tasks is not working what do i do?

jasonswaine

my complete 4 tasks is not working what do i do?

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Which events are you play ? In the meantime please force close the Apps and Log in again

jasonswaine

how do i close the app? i logged out then in but did not help

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3067499#Comment_3067499

I think you did close the app by doing that. On iphone I close an app by swiping it off the home screen, other devices may use a different method to close apps.

However it is not clear what you mean by "4 tasks not working" so please could you clarify what is the problem for you exactly?

jasonswaine

0nly 3 of the 4 tasks show up, when i change tasks it freezes and i have to cancel candy crush, this is on pc no iphone

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3067651#Comment_3067651

I am sorry, which event do you mean? chocolate box?

jasonswaine

hi yes the chocolate box

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3067687#Comment_3067687

Hello Jason @jasonswaine 🤗 Welcome to the King Community!

Are you experiencing this issue with the Gold Box - the one you get 10 Gold Bars?

On PC, are you playing the App version OR on Facebook through browser (Chrome, Edge, etc.,)?

jasonswaine

facebook chrome

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3068247#Comment_3068247

Thank you for replying back @jasonswaine🤗

Can you please try to clear the cookies, history, etc., and see if the feature works again?

Do you have Microsoft Edge downloaded on your PC? If so, can you open the game and see if that browser also experiences the same issue?

When a feature does not work on PC, the best way is to change the browser and see if the feature works. Because, sometimes, there could be issue with the browser itself!! Hence, checking on a different browser OR incognito/guest browser also always helps.