Can't connect to app store in candy crush saga.

racingmom

Can't connect to app store in candy crush saga. I have logged out, restarted tablet and logged back in. I have uninstalled and reinstalled app. I have cleared cache. Nothing is working. This has been going on for 3 days. Help please? Anyone else having this issue?

kiara_wael

Hi And Welcome to the King Community

Thank you for reporting .in the meantime please check this

1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.
2. Update the Game: Make sure your game is up-to-date. Check the App Store or Google Play Store for any available updates.
3. Clear Cache: If you're on an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, try offloading the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.
4. Sign Out and Sign In: You mentioned signing out—try signing back into your account after clearing the cache or reinstalling the app.
5. Restart Your Device: A simple reboot can sometimes resolve connectivity issues.

racingmom

All of the things you listed have been done. Still not working. All of my other games are not having this issue. Only candy crush saga

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3076673#Comment_3076673

Hello @racingmom🤗 A Warm Welcome to the King Community!

Which device are you using?

mikaylayeakel

i am having the same issue, I am on an iphone.

racingmom

I am using an android tablet and phone

racingmom

Have there been any updates to my question???

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3079595#Comment_3079595

Hello again @racingmom🤗

Sorry! I did not get the notification about your reply above! I have just responded in your other question —> HERE (click on the Green letters to open it). Let's continue to discuss in that question itself.

Since both your questions are about same topic, I will close this thread considering it as Duplicate post!

Thank you for understanding & hope the issue gets resolved soon with tips🍫🍫