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It says it can't connect to my bank. That's been all day. It takes too much money to play this gam

diana_todd
diana_todd Posts: 2 Newbie

Answers

  • kiara_wael
    kiara_wael Posts: 153,957 Candy Moderator

    Hi and Welcome to the King Community

    Thank you for the feedback. Please check this for more info

    1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.
    2. Update the Game: Make sure your game is up-to-date. Check the App Store or Google Play Store for any available updates.
    3. Clear Cache: If you're on an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, try offloading the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.
    4. Sign Out and Sign In: You mentioned signing out—try signing back into your account after clearing the cache or reinstalling the app.
    5. Restart Your Device: A simple reboot can sometimes resolve connectivity issues.

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