I can't buy gold bars with my usual payment method

drsyad

I can't buy gold bars with my usual payment method

kiara_wael

Hi and Welcome to the King Community

Sorry to hear you're having trouble connecting to the store. Let's see if we can get this fixed for you:

1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.
2. Update the Game: Make sure your game is up-to-date. Check the App Store or Google Play Store for any available updates.
3. Clear Cache: If you're on an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, try offloading the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.
4. Sign Out and Sign In: You mentioned signing out—try signing back into your account after clearing the cache or reinstalling the app.
5. Restart Your Device: A simple reboot can sometimes resolve connectivity issues.