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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for reporting.in the meantime please check
Check Your Internet Connection
: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.Update the Game
: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.Clear Cache
: If you’re using an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, you might need to offload the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.Log Out and Log Back In
: Try logging out of your King or Facebook account in the game, then log back in.Restart Your Device
: A simple restart can sometimes fix connectivity issues