Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
1st question is why do I have to keep logging into my acct or keep connecting my acct to FB.
My MAIN issue however is ever since I’ve gotten my 15 + and use iOS 17 I have NOT been able to successfully retrieve or even save my progress. I get an error when attempting to do so. The ONLY way I have been able to connect to FB is to delete the app and reinstall. That’s not ideal bc I lose all my saved boosters and lives. SMH.
also, if you noticed the two screenshots, they are different. The one that has the X next to connect my account is when I get the error. But whenever it looks like the first screenshot, I can login successfully and no one has been able to fix this yet. HELP!!!!!
Oh and why is my level different on my 2 devices? On my iPhone it’s 6000 yet on my iPad is 4000. Same account.
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
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