Candy Necklace and Chocolate Box have disappeared.

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/comment/3105120#Comment_3105120

Thank you for your reply. I guess we can only wait and see what happens.

Alienscar

Next minute the game reboots and I have the below pictured.

This is something that I forgot to mention @Peter_Tornaros The game crashing for what I would say is no obvious reason is something that has been occurring since Dec 2023.

Crashing on start up, crashing mid-game, crashing on the last move of a level are all complaints that have increased this year, but as is usual the complaints are dismissed as 'check your internet'

Peter_Tornaros

Thanks again @Alienscar, that is very interesting. I can assure you, it is not my internet connection.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3104956#Comment_3104956

Hi Peter, hope you had a great weekend 😃

I'm sorry this keeps happening and I have reached out to the team again chasing for some updates but I'm still waiting to hear back 😕

Peter_Tornaros

Happened again at 10.08pm (Australian EST). You can see from time remaining to regain a life, that the below screenshots were taken 5 minutes apart.

No way would I get 12 golden crowns in 5 minutes including the time for the new game to start 😅

The game has also gone from a gold chocolate box back to a classic chocolate box. Meaning I have not only lost time and boosters, I have now also lost all my progress to what was my present gold chocolate box level.

I can't wait for the explanation from the "team for this @QueenB @PummyRaj @Alienscar

Scooterpie

The Daily Treat Machine is missing from my game this Monday morning? Maybe part of the same problem? I make sure to try and collect on the Chocolate Box before I retire Sunday night, it seems to reset on me Monday morning if I do not. So, if there is the gold involved I just finish it.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3105233#Comment_3105233

Hi Scooterpie 🤗

The Daily Treat Calendar is currently being worked on, so it's available to only a select group of players right now. We understand this can be frustrating but hopefully, it will be back for everyone soon 🙂

Scooterpie

Apparently the Daily Treat Machine is only missing from Facebook browser version. ʕ≧ᴥ≦ʔ

@QueenB does this mean that there will be a new version of the Daily Treat Machine? Perhaps a better one!

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3105267#Comment_3105267

Not sure but hope so 🤞🙌 😉

Alienscar

The game has also gone from a gold chocolate box back to a classic chocolate box.

With three days left on the clock for your gold chocolate box @Peter_Tornaros the sudden change to the classic box is inexplicable. Not many people have a three day timer nowadays so I wonder if that has something to do with the issue. King has proven that they aren't very good at details when it comes to feature changes.

Here is an example of what I mean

https://community.king.com/en/candy-crush-saga/discussion/446329/omg-king-cant-even-add-up-correctly-now

I wonder, if like my Episode Race, your Box has been changed in the background, but your timer has yet to catch up with the change.

I can't wait for the explanation from the "team for this

1. Make sure your app is up to date.

2. Check your Internet/Try changing from wi-fi to data

3. Please check King Community for an answer.

4. We have checked and there is no issue.

To put it another way, it is never their fault, even when it is.