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App Store won’t open

primb
primb Posts: 22

Level 3
in Support

I’ve lost two lives and a spinner because the App Store won’t open. Any help? Thanks!

IMG_9796.png

Answers

  • kiara_wael
    kiara_wael Posts: 158,038

    Hi and Welcome to the King Community

    Thank you for reporting , Ill pass this feedback to the game team , In the meantime

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!


  • primb
    primb Posts: 22

    Level 3
    https://community.king.com/en/candy-crush-saga/discussion/comment/3091532#Comment_3091532

    I have checked for an update at the Apple Store, restarted my iPhone and still can’t connect to purchase

  • Aries2020
    Aries2020 Posts: 291

    Yeah pls stop giving us generic answers and generic useless fixes. This game doesn't work. The issue isn't us. It's King and they need to fix it NOW. they owe us.

Hey! Would you like to give us your opinion?

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