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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.

I cannot connect to the store

FunSized702
FunSized702 Posts: 3 Newbie
in Support

Where is the support option to actually email someone? I'm losing levels because I cannot connect to the store and purchase extra moves. I do not want a random response. I want to email someone. Please give me the direct email link to support

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Answers

  • kiara_wael
    kiara_wael Posts: 154,763 Candy Moderator

    Hi and Welcome to the King Community

    Thank you for reporting , Ill pass this feedback to the game team , In the meantime

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!


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Hey! Would you like to give us your opinion?

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