Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Where is the support option to actually email someone? I'm losing levels because I cannot connect to the store and purchase extra moves. I do not want a random response. I want to email someone. Please give me the direct email link to support
Hi and Welcome to the King Community
Thank you for reporting , Ill pass this feedback to the game team , In the meantime
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!