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Why advertisement in my account is not available
Hello @pradeep0110🤗 A Warm Welcome to the King Community!
Ad videos and other new features that are in testing will be sent to few groups of players at a time for certain period. Once their turn is over, the feature(s) will be moved to other group of players or the test will be added to more players! Except for King, nobody knows how long these tests will last and when it will be other groups' turn!!
So, as players, all we can do is — keep the App and our device updated to the latest version; make sure that there is at least 2 GB free space in our device memory and stay active in the game. All these will make it easier to receive the special features. After that, all you can do is wait!
If you have any other questions, please reply by typing below🍫🍫
Due to sometimes network slow may cause or check once it's updated or not
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
