Unable to connect to the App Store

Mircee

hi community,

When I’ve failed a level I often get an option to buy more moves or watch ads to earn more moves.

Now, I’m getting the Wheel of Death and a message saying unable to connect to the App Store.

This is extremely frustrating to say the least!

Can anyone help?

Thank you :-)

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, Please follow this step here

• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, Please follow this step here

• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.