Sign Up!

We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Gold bars

anemarie
anemarie Posts: 2 Newbie

I can’t use my gold bars and I have so many it says contacting App Store

Answers

  • kiara_wael
    kiara_wael Posts: 153,445 Candy Moderator

    Hi and Welcome to the King Community

    Thank you for reporting.in the meantime please check

    1. Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.
    2. Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.
    3. Clear Cache: If you’re using an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, you might need to offload the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.
    4. Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in.
    5. Restart Your Device: A simple restart can sometimes fix connectivity issues


Hey! Would you like to give us your opinion?