Why can’t I connect to App Store

candyluver

hi, I cannot connect to the App Store I’ve done all the troubleshooting and still nothing except for loosing everything except my level please help

kiara_wael

Hi and Welcome to the King Community

Please check this step here

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.