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Can't connect to app store

Umersandhu
Umersandhu Posts: 2 Newbie

Hi,

I am unable to connect app store since yesterday. I restarted the game, cleared the cache and now even Reinstalled the game but all in vein. Reinstalling resulted into losing of all boosters, lolly pop hammer, UFO, switch move, stripes candy etc everything.

Kindly resolve this issues and return all boosters too.

Answers

  • kiara_wael
    kiara_wael Posts: 153,443 Candy Moderator

    Hi and Welcome to the King Community

    Please check this step here

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version.
    • Clear Cache (Android):
      1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
    • Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
    • Contact Support: Follow the steps mentioned above.

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