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Problem

niksat
niksat Posts: 1

Level 1

I have a problem with loading with yours app store

Answers

  • kiara_wael
    kiara_wael Posts: 158,589

    Hi and Welcome to the King Community

    Please check this step here

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version.
    • Clear Cache (Android):
      1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
    • Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
    • Contact Support: Follow the steps mentioned above.


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