Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for the fedback . Please try this
Restart the Game
: Sometimes, restarting the game can clear any temporary glitches.Update the Game
: Ensure your game is updated to the latest version.Clear Cache (Android)
:Settings
> Apps
> Candy Crush Saga
> Storage
> Clear Cache
.Clear Cache (iOS)
:Settings
> General
> iPhone Storage
> Candy Crush Saga
> Offload App
. Reinstall the app from the App Store.Contact Support
: Follow the steps mentioned above.