Can't connect to store

NHKat

Candy Crush Saga. I keep losing Win Streak because of game freezingwhile in play, and now can't connect to store for extra moves. I'm not going to waste resources trying.

Babak_Ghotbi

Can not connect to stote

Ccallstars

https://community.king.com/en/candy-crush-saga/discussion/458566/cant-connect-to-store

Here is solution:

1. Restart the phone (if it doesn’t run smoothly, weak phone)
2. Make sure both games and OS are up to date
3. Uninstall the unused apps (to free up space, must be empty 2gb or higher)
4. Make sure you are connected to the Internet and stable signal (unstable internet will cause connect failure)
5. Make sure that none of the antivirus or firewall apps are running (if any, because these will make the device running slowly)
6. Close all background apps
7. Reinstall the game
8. Check downdetector web to see real time problems, type the game then see what it happens