🚫 Treasure Hunt -Grey Screen Issue (Edited by CM:Fix coming on version 1.285)!

ngsbrown

was that the right number you asked for?

ngsbrown

Thanks! If anything changes I’ll let you know.

MaxCar71

Hi,

I've had the same problem for about a week on two different devices Android 14 and Android 10 

ngsbrown

Have you found out an answer to my problem?

smabell83

I am not able to watch adds at all with “treasure hunt”

My app is updated to the latest version. It does not let me watch adds. When I click on treasure hunt my screen is like tinted and stuck like this

ngsbrown

I haven’t heard back yet as to why

https://community.king.com/en/candy-crush-saga/discussion/comment/3107314#Comment_3107314

Hi. I haven’t heard back yet as to why my game isn’t working properly. Thanks!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/459021/treasure-hunt

Hello @Sheenie99 🤗 Hearty Welcome to the King Community!

I am sorry to hear that you are experiencing a glitch in your game!

Can you please clarify something for me? Are you getting that “Grey” screen only when try to open the Treasure Hunt? Are all other features working fine?

Which device are you using? Do you have the latest version of the App version and the latest software on your device as well?

Please reply by typing below🍫🍫

mochachu

Why is treasure hunt not working? Dark screen and freezes. Tried every suggestion given here but still not working.

Screenshot_20240711_103413_Candy Crush Saga.jpg

mochachu

Why is treasure hunt not working? Dark screen and freezes. Tried every suggestion given here but still not working.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/459398/treasure-hunt-not-working

Hello @mochachu 🤗 Hearty Welcome to the King Community!

I am sorry to hear about the issue in your game!

Can you please give me few details?
(1) Which device are you using?
(2) Which version of the App do you have right now?
(3) Does your screen become grey only after you try to open the Treasure Hunt or the Events folder itself acts like that?
(4) If it is the Treasure Hunt feature only, does the screen become grey as soon as you click on “open” button or after the feature opens?

Please post back and let me know these details for me to report to our Community In-charge!

Hope to talk to you soon🍫🍫