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whenever I watch the ads several of them freeze and don’t allow me to receive the reward offered
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Why do the ads freeze all the time?
No one can answer that question here @rarico but it is a question that is asked a lot
Adverts crashing the game has been an issue for as long as I can remember. King has said they have fixed the issue more than once, but as you can see from your game they haven't fixed the issue.
Why they haven't/can't fix the issue is something only King can answer though and they won't tell us
