I'll play and when I log out and come back In I'll be in a different leve and they steal my winningI

Question

Help

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/460228/ill-play-and-when-i-log-out-and-come-back-in-ill-be-in-a-different-leve-and-they-steal-my-winningi

Hello @Jonathan el bebe🤗 A Warm Welcome to the King Community!

Are you still experiencing this glitch?

If so, next time when you play a level, can you please take a screenshot of the screen with score, then your map screenshot.  Another screenshot of your game map, after you log out and reopen the game?

To reply back, please type below.  To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

myrza · Answer

When you log out and you want to play again with the same level progress, you have to log in again with the same account