Account access

Question

Hi.

I have played Candy Crush Saga for nearly 10 years now. I used the same email to login on different devices (changed the phone every 2 years).

My email address was hacked last year and since that I have limited access to the games I play. CCS was installed and played befor that on my current device but in a month time I'm planning to change my phone.

Now... any chances King can transfer my account into another email address please?

melkor21 · Answer

I can't do much with this… and I'm ONLINE for sure! 😀

melkor21 · Answer

Will try that ! Thank you!

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact