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deleted the app and lost all my progress when I reinstalled the app
@Yarbrough01
I asked about Apple ID because you mentioned above that your iPhone said the game is being saved to iOS!
I have an iPad and I am logged into the game through King account. But, I have not seen the message you saw on your phone!
To restore your game progress, please send a complaint to the King Player Support team. You can do this directly from your phone following below steps⬇️
Hope your game progress will be restored soon and you will be able to play the game again🍫🍫
I don’t remember I just said it was saved by iOS but apparently it wasn’t I tried logging in with my Apple ID
Thank you for replying back @Yarbrough01
Do you remember creating an Apple ID to save your game?
I have an iPhone it said it was saved with iOS when I deleted it but it didn’t save my progress when I reinstalled it
Hi @Yarbrough01
Did you save your progress or create an account before reinstalling the app?
Hello @Yarbrough01🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Before reinstalling the App, did you save your game either with Facebook or King (email) account? Did you make sure that you are logged back into the game using those account details?
Which device are you using to play the game?
To reply back, please type below🍫🍫
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
