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Did not get my purchased gold bars

juliedeng
juliedeng Posts: 3 Newbie

I did not receive the gold bars I purchased while playing level 6352 today. There was a glitch while verifying my purchase and I thought it hadn't gone through. The purchase has gone through and how do I redeem my gold bars please.

Answers

  • kiara_wael
    kiara_wael Posts: 153,446 Candy Moderator

    Hi and welcome to the King Community

    Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

    For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

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