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13128 freezing and crashing

King_admin

This discussion was created from comments split from: Candy crush saga keeps crashing.

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christinewupp

….

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3156406#Comment_3156406

Hello @desirwin13 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game! Yes! It looks like you have tried most of the steps that we all follow when the game crashes🤔 Let’s see!

First, can you please tell me which device you are using?
Are you playing Candy Crush Saga? If so, which version of the App do you have right now?
Were you watching Ads when your game crashed?

Please reply by typing below🍫🍫

desirwin13

Im on level 13128 and the game keeps crashing and or freezing, I've done the force stop method clear data reboot phone and uninstall than reinstallrunn8ng out if ideas