Why can't I play on 🤖 Android 5 anymore?

QueenB

Hey Candy players!

We have some news for those of you who play on 🤖 Android devices!

Candy Crush Saga does no longer support Android 5. That means if your device uses Android 5, you won’t receive any new features, events of fixes, as you won't be able to update the game.

Please be aware that without the latest version of the game, we can’t promise you’ll have the best game experience. We can’t guarantee that bugs and issues will be fixed for you since these will be resolved in new updates for the latest version of the game only.

You'll need to update your operating system (OS) version to keep receiving the best support for your game.

But before you do so — if you don’t have a King account, we recommend that you create one. This will ensure that all your hard-earned progress will not be lost but carried over when you update your operating system.

🤖 How do I check which Android version I have?

• Go to your device's home screen and open the "Settings" app.
• Scroll down and select "About phone" or "About device."
• Look for "Android version" where you'll see the version number of your operating system.

🤖 How to update Android on your device:

• Open your device's "Settings" app.
• Scroll down and tap "System."
• Select "System update."
• Follow any on-screen instructions to update your device to the latest Android version.