Candy Crush Saga

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Why am I not receiving lives from friends

jackrock

Not receiving lives

Accepted answers

All comments

norakeaton1971

Hello i am having trouble asking friends for lives, The message pops up saying that the connection is not connecting and tells me to restart and if not it can be connection but i have very good and fast internet, also i am not able to go into my account because i forgot my password and i was on level 1082 can you help with that?

Ellen-2

I have also been having this problem. Have done all of the things listed above and no change. I usually have the maximum allowed in lives and tje last couple of weeks they have dwindled to none. My friends are sending them, but I am not receiving any....

kiara_wael

Hi and Welcome to the King Community

Thank you for report it , Sorry to hear about this 😕 Let's try a few things to fix that:

Restart the Game: Sometimes, a quick restart can unfreeze those lives.
Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

and Please check this page about lives here

Welcome! 👋

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