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Are there current issues with the game?

Vesper
Vesper Posts: 12

Level 2

Even though I have wifi connection, the game is not properly uploading. I'm unable to ask for lives and other issues . . .

Answers

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi and Welcome to the King Community

    Thank you for the feedback. Which devise are you play , In the meantime please check this

    1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
    2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
    3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
    4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

  • Vesper
    Vesper Posts: 12

    Level 2

    I logged out and can't log in now, it says: "There was a connection error. Try again in a bit." Please note that I still have internet connection.

  • Vesper
    Vesper Posts: 12

    Level 2

    Thank you kindly for your assistance. I was able to log back in, but the game is lagging behind. Previously, when playing, whether I passed the level or not, I would get an opportunity to watch and Ad and get a chance to win a booster, no longer happening.

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello @Vesper🤗 A Warm Welcome to the King Community!

    What all the issue are you experiencing in your game? Which device are you using to play the game?

  • Vesper
    Vesper Posts: 12

    Level 2

    Hi Pummy,

    I'm playing on Iphone. Some of the issues have been resolved, even though I have wifi, the connection seems to be very slow and interferring with the game. Thank you for your response.

Hey! Would you like to give us your opinion?