Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
several times I have begun Candy royal, passed some levels only to have play Candy royale pop up again and have to start over. Is this a big issue? Been happening for days now
@PummyRaj this morning while playing Candy Royale for 12 levels the event automatically switched to 25 levels. In total this would be about 35 levels considering I had already won 10 from the previous one with no credit towards the now 25 levels. Personally I just knock myself out for 25 levels because in the end the Gold Bars never seem to be awarded. I have been complaining about this particular event for months with King Customer Care regarding lost Gold Bars with no resolution. Have a great day 😊
November 1, 2024 - 07:50 NST
I think you may have lost connection to King's server and not noticed it. That might explain your glitch. Candy Royale continues even if we lose connection, so it may not be obvious as the event continues to play out offline. I recommend you check you see other players show up on your map each time you start a new level, as that is a good sign you are still connected to King's server. If there are no other players on your map screen you probably have lost the connection. This is particularly important before you play the last level of Candy Royale. If there are no other players visible on the main map, then close the app and reopen it, and once you see others on the map then play that last level because you can only claim the gold if connected.
Thank you for your reply.
I am playing on android mobile and the issue is the challenge disappears during the race even though I have won levels. I also had the issue where I completed the challenge but did not receive the 30 gold bars.
Hello @king1324🤗 A Warm Welcome to the King Community!
Is it popping up after you win a race and receive the Gold Bars OR it would pop-up but, the race does not start? OR you start playing levels, but the challenge disappears when you in middle of the race?
⬆️These are all the glitches I have experienced in my game when the feature was released for the first time (couple of years ago)!!
Can you tell me which device you are using? If you are on a mobile device or the App on Windows10/11, which App version do you have right now?
Please reply by typing below🍫🍫
New here? Sign in or create an account to join the fun.
這次參加別讓巨魔吃蛋糕的活動，三次我都在第一階段的時間內收集到所有色糖果，但我都沒拿到全部的獎勵
I am not getting free moves Pls reset my account to get free moves
Is anyone having issues with don't feed the troll this weekend(1/30-2/1)? I completed the the event fully but only got a couple of the rewards. It almost seemed like the rewards were in the opposite order from normal and I only received the top 2 despite the troll eating nothing. Thanks for any information and sorry if…
I deleted my account by mistake. Is there a way I can restore this besides deleting everything and starting over? My email address is dgames@mchsi.com. Would like to try and save my games and positions.
I just finished the orange collection challenge before the time ran out, but only received 1 reward. Then I completed the race and didn’t receive my gold bars. It should have been 40 (special race) but nothing, then I got a notification to close the app but do not reinstall. Please help!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
