How do I chat with customer support?

Question

I was playing level 16606 and the game wouldn’t stop dropping blue candies.  After a while I finally had to quit.  I lost all my progress 😡

JeffDoyle57 · Answer

I changed my phone and lost over 2000 gold bars

pmin · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3182467#Comment_3182467

You can send them a message, there's a support tab in the settings of the app. But there's no live chatting option available anywhere. I'll say that there isn't anything they're going to do about this exact instance, but your feedback on the level might be passed along to game developers to be reviewed if you send a message. Not a silly message but I wouldn't expect gold to make up for the error.

tlecroy1 · Answer

I was playing level 16606 and the game wouldn’t stop dropping blue candies. After a while I finally had to quit. I lost all my progress 😡