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Episode Race is missing / not getting the Gold Bars rewards (Edited by CM: Fixed)!
Answers
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Hi. Anybody know how to solve this problem? My new episode races. Are gone, I can continue playing, but there are no wins when I'm passing through a new level, and no flags either..it's been so for the last 4 days..... this sucks hard because I'm having a good streak to these days but there are no wins for me, no goldbars, nothing!
I feel like I'm being scammed because I also bought in their store right before this happened.
I feel candy crush owns me a lot of gold bars but if I know them correctly there is nothing they will compensate....
I have re installed the app, logged in and out, restartet the phone a bunch of times but nothing helps.
Hope someone have a suggestion to how to solve this.
Thanks in advance
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Hi @ALX22 @Wendys555 Welcome to the Community 🤗 Many have posted about the same problem. King have been told and hopefully they are looking into it. Hopefully it will be sorted soon but we won't know how soon. If you read other posts in Discussions and Support you will see how many others have reported it. We are all players like yourselfs in the Community and come here to discuss and help each other with our Candy Crush Saga games, so if you have any more questions or need help with your game please ask and someone will try and help. Would also be nice if you stay in the Community and join in other discussions, it's always nice to hear how others are getting on. You may also be able to answer other players questions. Good luck with your games and it would be nice to hear from you again 😉
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Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
