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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
I would recommend to anyone affected by this to stop playing new episodes until this is fixed. You will not be able to earn any new gold. The game is not worth playing without the episode race as you need gold to pass legendary levels, so every player needs the episode race to earn back what we spend.
That's really tough time 🥲🥺
Yo estoy igual, y no he tenido respuesta! Espero recibir alguna recompensa también!
I'm also not seeing the episode race anymore. I hadn't actually experienced the issue previously. It started for me just today.
This is so sad for me right about now 😭😭😭😭
I had something about candy crush because I don't have episode race right now
Hi, that was my comment in support, I poted in the wrong place. In short I contacted King today and advised them that the Episode Race had gone missing after the update. They brushed me off and said there was nothing wrong on their end. Bottom line if you don't contact King directly and complain it won't be fixed.
Hi Christine, Thank you very much for the heads-up🙏
I have reported it.
I saw a complaint in Support area and same situation in my game as well!
Same here, I was on a streak, and 1st place and i didnt get any rewards. Starting a new episode and I dont see a race!!
Maybe someone should be alerted to all these posts @PummyRaj and @QueenB . Is there anyone who can help at King's?
The episode race is not fixed
The episode race disappeared after todays update. Playing on rhe king.com app .Seems as if they are taking everything slowly. As it seems they cannot fix the weekly contest after 3 weeks of trying and now you cannot win gold bars after 15 levels. Makes you want to delete the game as you cannot win anything anymore
My game updated this morning 5th November and then I lost the episode races aslo my daily streak is stuck at 1227 and I have not missed a day
My game updated this morning and the episode race disappeared and still not returned also I log in and play every day the the login streak is stuck on 1227
Same here. 3 races. I have an unbroken win streak of something like 140 something. Last 3 rounds, no race. No winnings. I think in these cases we should be compensated. This is nuts. That's a total of 120 gold bars I am down.
Also no episode race here…. a bug somewhere?
I also dont have episode race as well. I didnt do any updates. Going off of where I left off I'm sure I won my race as well. Whats going on? First no more coupons in google play for the play points and now this. Makes me want to delete app
My Episode Race also disappeared after the Kit-Kat update. I play from my Android. Please assist.
I bought something and then found the episode race is gone. I played on thinking it would reappear if I won but nope. 🤨
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As per my previous comment if enough people contact King maybe they will bring it back. Can one of the moderators please contact King and ask what is going on. King doesn't listen to the people!
Same here. Episode race just disappeared, was missing for 2 weeks, then came back for about 48h, now - missing again for 3 days now
I am not so concerned about the gold bars… but having the episode race was like "dosing" my needs of Candy Crush. Yeah like saying "only 15 or 30 levels a day, no more"…
Oh no this is really sad for me 😭😭😭😭😭😭
My Episode Race has been disappearing for the last week now. Randomly it appears for one episode and disappears again for the next. Anyone else having issues with this event?
November 6, 2024 - 08:15AM NST
There have been many posts in Discussions and Support about this in the last week @Colleen Companion Welsh I believe King have been told, but who knows how long it will take for them to sort it. Or has it been done on purpose and they're changing that as well 🤔 I get my new levels today, not sure what will happen so don't know yet whether to play or leave it for a while.
If you check this thread there is a message from the Community Manager posted this morning to state King are aware and looking into it:
the same here! 4 races and nothing, damn it!
Nálam is eltünt, 16790 pálya. Tovább mentem, nem kaptam semmit. Lehet, hogy érdemes várni. ☹️ Első voltam.
If it was reported to King from a moderater than why doesn't the moderater tell us all what was said!
I just won the episode but the tracker on the screen disappeared. It was there last night but now is gone! I didn't get my gold bars either. I am now on level 17016
There is a technical fault with my game, my win streak has vanished and I just won the episode race but there was no finishing banner and I did not receive the gold bars.
My device is connected, there are players on my map. I have reset my device and nothing. @King_admin
That takes some time. With King it might be a long time!
Where did my episode race go? There are no flags or sequence of winning…
What happened to the episode race? I won an episode yesterday, but did not receive the prize. The tracking is gone too.
Hi and Welcome to the King Community
Thank you for the feedback. Please check this page for more info here
Hi and welcome to the King Community
Thank you for the feedback , Please check this page for more Info Here, and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
I am also experiencing the same issue
Can I have the progress reset to level 1 for my account?
I made my fist purchase for $1.99 on 11/11/25 and my bank was charged $5.00. How do I get a credit or a refund for the difference?
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
what is happening to my tournament scoring and are there any fixes
Nagyon sokszor előfordult, hogy a megvásárolt aranyrúd vagy ajándék eltűnik , leveszi a rendszer, mert a játék rendszeresen lefagy, és nem tudom felhasználni a játék újraindítása után ! Miért nem kapom vissza az elvett segítségeimet, amit nem használtam fel?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
