Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
I had episode race till I update the android app today .Hope I don't have to restart my streak .
I have lost mine to and didn't receive rewards for winning last race
I had something about candy crush because I don't have episode race right now
i had episode race yesterday and gone today….smh
I've lost the episode race today also. it is the 2nd time for me. i play via FB on my laptop, use Chrome.
The race was back but is gone again
Liebe Kiara, danke für deine Nachricht, mit der Antwort gebe ich mich aber nicht zufrieden. Ich spiele schon viele Jahre und das Rennen war IMMER da. Ich brauche die Goldbarren um schwere Levels zu schaffen.
Ich war auch mitten im Spezial wo man Punkte sammeln kann wenn man das Level beim 1. Versuch schafft. Ich war auf Platz 1 und jetzt ist auch das einfach weg.
Das Funktionen einfach mal verschwinden habe ich bis zum ersten verschwinden des Rennens letzte Woche noch nie erlebt. Letztes Mal konnten die Entwickler auch etwas machen, das sollten sie jetzt bitte auch, ansonsten werdet ihr viele Spieler die auf die Goldbarren angewiesen sind verlieren.
Wenn das Rennen nicht wieder kommt spiele ich kein Candy mehr.
Wie kann das denn sein. Nach Jahren spielen und es NIE weg war ist es nun plötzlich weg. Ich spiele schon viele Jahre und das Rennen war IMMER da, bis jetzt.
Hi and Welcome to the King Community
Thank you for report it . The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
Episode Race returned for a few days, but is missing again on November 4, 2024.
same for me, 2nd time !😏
Das Rennen ist seit eben wieder weg. Und das Spezial wo man Punkte bekommt wenn man beim 1. Versuch gewinnt auch. Da war ich auf Platz 1. Heute Vormittag ging noch alles.
today i lost the episode race for the 2nd time!!!!!!☹️
Apart from the avatar issue, the other problem is the missing names for some of my friends. Their names used to there but not anymore.
There were times I received a live or a request for live that came without avatar and name. Anywhere, I just accept the request without knowing who it's from.
Thank you for letting us know the Race is back 🤩
As for the missing avatar pictures, this is also a know issue which we will sort out during the next update 😊
Episode race has disappeared again this morning.
He wasn't using a phone. He was playing on a computer with the app installed from Microsoft Store. Anyway, it's now clear that the problem was on King's side.
First log out of your King Account . Next, Clear all cache in Candy Crush App. Best, deep clean your phone of all cache. Then, Power off your phone. Wait 10 seconds. Turn on phone. Go to game. It should be better.
Thanks to everyone for their comments, ❤️ I got my episode race back today.
No faces for the other avatars but at least I now have it back. 😀
Yes, that is another problem. More than one month ago I logout from the CCS App installed from Microsoft Store but I cannot re-login with my Facebook account till today.
New here? Sign in or create an account to join the fun.
When I did a search here in the Community this morning, before my post, I found nothing. Ironically when I just searched again after your comments I found many articles related to this issue dating back to August. My guess is this will not be fixed anytime soon. Thanks and have a great day 😊
November 6, 2024 - 11:25 AM NST
me pasa lo mismo
I too have experienced this, didn't win any gold
on Candy Crush Saga android app. Just finished my 15 levels but no clue where I came if anywhere. Nothing came up at the end if it either so no rewards & definitely no gold bars 🤷♀️
The game has got so laggy as well & it's missing levels off my weekly race grrr
Thank you for report it and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Suddenly episode race disappeared , and did not get my reward ??
My too
Bei mir und meiner Frau dasselbe
This is a known problem and has been reported. I strongly recommend you don't play any new levels until this has been fixed by King.
Same. Episode race disappeared & no gold bars. I play using my phone Samsung Galaxy S23 Ultra.
Also, I am on level 15502. Not sure why it says I am level 2.
Aha, so I'm not alone. I played Candy Royale today and wondered why I didn't have an episode race. I don't play on Facebook and it's disappeared on mobile devices and my laptop.
I join you friends I also do not have the ring race after the last update it was today
I do not have a king or facebook account
I won the episode race but no reward. I have begun a new episode and I dont have the episode race flag or progress. So frustrating. Help please @King_admin
You are level 2 in this community, because it's not long since you joined us. The community level is not related to our games at all.
same for me. no more episode race no gold
Same here @QueenB Ever since the update yesterday. I won 3 or 4?? yesterday, won 1 today because there's no incentive to play now. So I only played 1 round, this is how I collect my gold to spend on goodies.
Thank you,
Jill
The same thing! I don't understand why...
Hier ook wij je een keer een race krijg je geen goudstaven 😥
I don't have the episode race under events and have not received my bars after winning the last couple of races. Who do I contact?
I am trying to change to a new iPhone and have this when I try to look at my account - does this mean I have linked to apple and can’t can’t move my game to the new device? I’m a bit scared to hit log out as I don’t want to loose my history!
Whenever I pay an add to get more moves or a bonus before starting a game, it doesn’t take me back to the game. I have to reload completely and lose progress. Good GOD when will they fix this?!?
I'm playing candy crush today and while I passed a level then in the map page it get stuck. All animations is ok. But I couldn't do anything. While I close the app and run it again it works. But after completing another level same things happening.
once again how do I get the licorice to drop from at least a couple of the dispensers, please? Once the little dinosaurs are done shouldn't the licorice drop? Thank you
I was getting 60 gold bars for the 6th edition of Candy Royale. I wrote a party booster because I wanted to break the 9013th episode. I tried to buy an additional mobile again, but it got laggy and turned off again. Eventually, all my items disappeared and all my data was gone I'm so angry. I sent an e-mail to the customer…
what is happening to my tournament scoring and are there any fixes
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
