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Weekly Contest Levels Not Counting - (Edited by CM: Under Investigation)!

Aejohns
Aejohns Posts: 3

Level 1

edited October 28 in Support

My wins are not being added. This has been an issue for weeks! Help!!

Best Answers

  • QueenB
    QueenB Posts: 15,310
    Answer โœ“

    ๐Ÿ“ข Weekly Contest Levels Not Counting? We're On It! ๐Ÿ’ช

    It looks like a few of you have run into a snag with the Weekly Contest, where levels are not being counted toward the event. Weโ€™re really sorry for the inconvenience, and we want to assure you that our studio team is on the case!

    Theyโ€™re working hard behind the scenes to fix the issue as quickly as possible, so you can get back to climbing those leaderboards. We know how important these contests are for all of you!

    Weโ€™ll keep you updated right here in the Community, so stay tuned!

    Thanks so much for your patience and understanding, and keep crushing it!

  • QueenB
    QueenB Posts: 15,310
    Answer โœ“

    Hi everyone,

    Thanks so much for your patience with the ongoing Weekly Contest issue.

    We know it's frustrating that levels aren't counting, and we understand how important this contest is to all of you. The studio is actively working on it, but the fix is taking longer than expected due to some technical complexities.

    Weโ€™re sorry for the delay and will share any updates as soon as we hear more from the team. Thank you all for hanging in there with us, and please know that weโ€™re doing everything we can to get this resolved for you.

    Keep an eye on this thread for updates ๐Ÿฌ

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