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Why??
I'm sorry but that's not an acceptable response. Why would I have a feature every single week for several months and then suddenly it's gone? Why can't everyone play the same game? Why does King constantly take away the most enjoyable and fun features of the game? Isn't this counterproductive to their goal of making money? I am so tired of these constant, never ending weekly issues.
Hi @Aries2020 and welcoem to the Community 😃
The Top That feature isn't a permanent part of the game. It's being tested with different groups of players, so you may not see it every week. Features like this can come and go depending on what the team is working on or testing at the moment.
We randomly select a group of players to test the new feature and, based on their feedback, decide whether to roll it out to all players. This helps us ensure that the feature is well-received and functioning properly.
Due to the large number of players in our community, we sometimes have to split it up to make it manageable and accessible. Millions of players participating in an event at once can be a lot of work, so we divide it into groups to keep it running smoothly.
We understand it can be frustrating if your friends have a feature that you don't, but rest assured, you will likely get it soon. Remember, when you have an event or challenge, it's possible your friends might not have it this time.
Keep an eye out for the latest game updates to ensure you benefit from all the new levels and features we release regularly.
This way, you won't miss out on any new and exciting content 🙂
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i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Can you help me?
Why can't I receive lives from My friend
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
