Super Color Bomb problem - (Edited by CM: Under Investigation)!

trongan0402002

I combined 2 Super Color Bomb but it only cleared the board once. It should have cleared the board twice.

QueenB

It looks like a few of you have run into an issue with the Super Color Bomb where it is only clearing the board once.

We’re really sorry for the inconvenience, and we want to assure you that our studio team is on the case!

We’ll keep you updated right here in the Community, so stay tuned!

Thanks so much for your patience and understanding, and keep crushing it!

QueenB

Hey everyone 😊

Just a quick update on the Super Color Bomb issue: the studio team is working hard, and we expect a fix to roll out this week! Thank you all for your patience, and we really appreciate you hanging in there with us.

Keep an eye here for any more updates, and happy crushing🍬💥

Ccallstars

https://community.king.com/en/candy-crush-saga/discussion/473788/super-color-bomb-problem

my super color bomb is taking a break so I cannot attempted this, so you mean the super color bomb only clear once instead of two?

if so, did you see the regular color bomb before posting this?

trongan0402002

https://community.king.com/en/candy-crush-saga/discussion/comment/3184778#Comment_3184778

IIt's indeed two super color bomb for one clear only, i intenđed to post a video but the 4rum don't support so... i just took an image

Jumpery

Same for me.

elnyno9421

i have problem with super colour bomb, when i switch 2 adjacent super colour bombs it suppose to clear 2 times, but now it only clear once. Any infor you guys can help me bout this, it effect alot to my gameplay

QueenB

https://community.king.com/en/candy-crush-saga/discussion/473937/problem-with-super-colour-bomb

Hey elnyno9421, welcome to the Community! 😊

Currently, there are no reported issues with the Super Color Bomb. If it’s only clearing once instead of twice when you match two, it could be device-related.

Could you let me know which device and version of the game you’re using? Any extra details will help us assist you better!

Thanks for reaching out, and I’ll do my best to help! 🍬

elnyno9421

i play with iphone 11 pro max, but i dont know which version my game is, how can i find that ?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3185662#Comment_3185662

To find the version of Candy Crush on your iPhone 11 Pro Max:

1. Open the App Store app on your iPhone.
2. Search for the game and if it needs updating it will say update but if it is already up to date, scroll down to What's New and the version number should be listed there.

Hope this helps and thanks 🙂

elnyno9421

i redownload the game and i lost the super colour bomb, lost my streak win booster, lost every pre-game help items (back to zero) and no sight of new super colour bomb streak. So basically i lost almost every item except my gold and i dont even know if the super colour bomb can work or not now

runrmom

same for me the past 2 days! Can we get this problem fixed please! Please advise.

ajxanatjo

same for me as well