Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Progress is lost

Pepper59
Pepper59 Posts: 1

Level 1

I had to factory reset my Android tablet, and I can't get my progress back. Help!!!

Answers

  • kiara_wael
    kiara_wael Posts: 155,476

    Hi And Welcome to the King Community

    Try with disconnecting and reconnecting your King or Facebook account in the game and Levels should in your game.

    If the Levels still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.

Hey! Would you like to give us your opinion?