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My purchase is missing

mandynicole
mandynicole Posts: 2

Newbie

i purchased the season pass but never received the tier rewards that I already achieved in the advertising it says to get all previously earned golden ticket tier also at least that’s what I have got before And yesterday I was playing I had all of my achievements unlocked six games played with winning was about to get a reward and my game completely shut off and it did not start me back to where I was when I returned which I thought that was a feature that candy crush had but I guess not thanks

Answers

  • kiara_wael
    kiara_wael Posts: 155,502

    Hi and welcome to the King Community

    Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

    For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

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