I am unable to make a purchase

CP1986

I've been stuck on level 310 for days and I can't purchase gold bars as it just says payment unsuccessful without even giving me an option to enter payment details

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!