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Hi and Welcome to the King Community
Sorry to hear about this 😕 Let's try a few things to fix that:
I just spoke with Technical Rep and I didn’t know that u can only accept so many lives people send u a day. There is a counter on screen that needs to hit 00:00:00 in order to start accepting again. I never knew that. But in case someone else is having this issue u now know what to tell them. I love the support here. Thank u so much for trying 💕