My lives that I get from my friends isnt working. I can’t accept the lives

Question

it won’t let me click the squares so that I can accept the lives given.       It’s like it’s frozen. I don’t get it. I gave 9 free lives and it won’t let me accept them

McGreen55 · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3202431#Comment_3202431

I just spoke with Technical Rep and I didn’t know that u can only accept so many lives people send u a day. There is a counter on screen that needs to hit 00:00:00 in order to start accepting again. I never knew that. But in case someone else is having this issue u now know what to tell them. I love the support here. Thank u so much for trying 💕

kiara_wael · Answer

Hi and Welcome to the King Community

Sorry to hear about this 😕 Let's try a few things to fix that:

* Restart the Game: Sometimes, a quick restart can unfreeze those lives.
* Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
* Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
* Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.