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Purchase

Americangirl
Americangirl Posts: 1

Newbie
in Support

I have a card. Google play. It says 10.48 added. I go to purchase package for 9.99 it says unsuccessful?

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Answers

  • kiara_wael
    kiara_wael Posts: 155,722

    Hi and Welcome to the King Community

    For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

    Also, in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

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