Progress not saved in Android app

jugvirtz

I uninstalled the game from my phone by mistake and when I downloaded it again I lost all my progress. I don´t have a Facebook account any more, and when I tried with my King.com profile using the email, it activated a new account, level 1. I have my real progress saved in my computer, but I can´t find a way to connect it with my cell phone. Can someone help me? Thank you in advance.

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact