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The progress is not synchronized, levels played and everything else is the same on both devices. I tried to log in an out again on both devices, either on FB or on my king account, but didn't work.
Very interesting - King told me to contact player account and they know that's an issue on their side with players on the highest levels.
Oh really? I'll eat my hat if that helps anyone. Player Support can't fix this and the last thing they need is yet another few thousand complaints about something they can't help with!
Multiple players have contacted Player Support since then, but sync is still not working
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My app store won't open
Can you please send some ads and gifts in my game
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Where are the games listed?
Aysa ku
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…