Since the day before yesterday my devices don't snychronize

tatzlmaxl

The progress is not synchronized, levels played and everything else is the same on both devices. I tried to log in an out again on both devices, either on FB or on my king account, but didn't work.

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

tatzlmaxl

Multiple players have contacted Player Support since then, but sync is still not working

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3215778#Comment_3215778

Oh really? I'll eat my hat if that helps anyone. Player Support can't fix this and the last thing they need is yet another few thousand complaints about something they can't help with!

tatzlmaxl

Very interesting - King told me to contact player account and they know that's an issue on their side with players on the highest levels.