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The progress is not synchronized, levels played and everything else is the same on both devices. I tried to log in an out again on both devices, either on FB or on my king account, but didn't work.
Very interesting - King told me to contact player account and they know that's an issue on their side with players on the highest levels.
Oh really? I'll eat my hat if that helps anyone. Player Support can't fix this and the last thing they need is yet another few thousand complaints about something they can't help with!
Multiple players have contacted Player Support since then, but sync is still not working
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…