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My phone has an internet connection but candy crush thinks that it doesn't. What can I do?
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Hello @mjmeigs🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
It has been few hours since you reported the issue! Is your game working and the connection is fine or do you still have the issue?
If the issue still persists, can you please tell me which device you are using? If using a mobile device, which version of the App do you have right now?
Are you experiencing the issue while connecting into the game and collecting the daily bonus, sending lives, etc.,? OR while making purchases?
When did the issue start?
Please reply by typing below. If you have any screenshots to share, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫