Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
๏ปฟ โ Connection Issues All Games - More info HERE
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
Any information on connection issues? (Edited by CM: Under Investigation)!
collegeamoco
Posts: 404 
@QueenB, there are many posting about being unable to connect to playstore or it says "no internet connection " but it connects to everything but the game! Do you have any information on when this will be fixed? I had logged out and cannot login back in because of this glitch!
2
Best Answer
-
UPDATE!
We are aware that some of you are experiencingย connection issuesย in your games, trouble logging in or errors when trying to connect to the Store.
Rest assured, our team isย already investigatingย and working hard to find a solution to the problem as quickly as possible.
In the meantime, do not delete the game app and use your King account to help keep your game Progress saved!
Weโll share updates here in theย Community as soon as we have more information ๐ซก
1
Answers
-
non riesco a sincronizzare il gioco con Facebook nรฉ con il mio account King pur inserendo email e password giusti.
0 -
I play Candy Crush and also Blossom Blast, both games lost their Internet connection about 3 days ago, and it's not anything caused by my device - Android tablet - as other apps and programs are connecting perfectly. I have forced stop, restarted etc., but they remain in offline mode only. I play on this device only and save my progress using my King account.
This issue needs a fix or you'll lose a lot of players!0 -
issue is still occurring. Any idea when it will be fixed?6
1 -
Still no connection to any of the King app games on my android tablet. 4 days plus and counting!
0 -
Hello @JoolzyNnnn and @TonyS79๐ค A Warm Welcome to both of you to the King Community!
I am sorry to hear about the issue you are experiencing in both your games!
We have reported this issue to our Community In-charge team and waiting for a response!
Please bear with us till we get back to you๐0 -
Hello again @JoolzyNnnn and @TonyS79๐โโ๏ธ
Can you please tell me which device you are using to play the game - what is the make & model?
Which version of the game App do you have right now?
Do you see any error message when you try to connect to the game? If so, can you post a screenshot of that error message?
Please post your screenshot by tapping on the 2nd icon located in the bottom left corner of the comment box๐ซ๐ซ
0 -
desde hace unos dias no tengo conexion con la store
0 -
Candy crash
0 -
Hi and Welcome to the King Community
Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in.
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you
Thanks for understanding and have a wonderful dayย
0 -
No error message beyond a generic 'no Internet connection is available, please try later' message. Android tablet 7.0 app version 1.293.1.1. Still no connection, this needs a fix please.
I can't log out because the game app remains offline and can't be logged out of offline!
1
