Why was the Flag option in the community been removed!

King_admin

This discussion was created from comments split from: Trouble with game.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3223695#Comment_3223695

Thank you @PummyRaj !

I do think though in general that the option to anonymously flag an inappropriate post should continue to exist. Having to openly tag a moderator about spam, rude or otherwise offensive posts is not a good idea. Please could you give this feedback to the CM for me. I am unlikely to be reporting spam or off topic posts in the future if I think the person I complained about might read my comment. I've been bullied and accused of all sorts before in this community and would not want to provoke any bad feelings. Removing the flag option is very discouraging of our involvement here.

cookiemae

@PummyRaj @QueenB What Christine says is true. My I ask the reason for removing the flag? Was to many posts being flagged? Do you not have enough staff to respond to the flag? Just wondering.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3223789#Comment_3223789

Hi Christine,

Thank you for your thoughtful feedback and for sharing your concerns. I truly appreciate your loyalty to the community and your passion for making it a safe and enjoyable space for everyone 😊

Regarding the flagging option, I completely understand your concerns about anonymity and the importance of feeling safe when reporting inappropriate content. While changes have been made recently to how flagging works, please rest assured that we’re continuing to prioritize the safety and well-being of all community members.

If you ever feel uncertain or uncomfortable about something, please don’t hesitate to reach out privately to me, I'm here to support 🫡

For any emergencies regarding toxic, harmful or illegal posts please use 

The Report Abuse form, you can find it at the bottom of every Community page. 

This form goes directly to King employees that are available 24/7 and will ensure we handle any emergencies swiftly.

Thank you for raising these points. Your voice matters greatly, and I’ll make sure to share your feedback with the team 😉

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3223836#Comment_3223836

Hi cookiemae,

Thanks so much for your question and for being such a dedicated part of our community! 💕 I completely understand your curiosity about the recent changes, and I appreciate your thoughtful approach.

To better manage reports and ensure that all concerns are handled effectively, we’ve adjusted how flagging works in the community. While these updates may feel different at first, they’re meant to help us keep the community running smoothly and make sure everyone feels heard and supported.

For any emergencies regarding toxic, harmful or illegal posts please use 

The Report Abuse form, you can find it at the bottom of every Community page. 

Please know that we’re always here to help if you spot something that needs our attention 😉