Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Is it possible that the game prevents you from moving too fast?

I think I came up with an unexpected incident. I was playing level 7174 and was on a streak of 14, also I was on the event where you climb with another 100 guys and the pool then divides after 21 games. I was winning 100+ gold so tried every possibility but was unable to move the egg as shown in attachment. How tf the egg came there. Ijdk... Explain and I request team to refund the gold with penalty and also with progress or consider this as my last game.

Screenshot_2025-01-03-17-59-41-501_com.king.candycrushsaga.jpg

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/482079/is-it-possible-that-the-game-prevents-you-from-moving-too-fast

Hey there, apologies for the delayed response. I believe you should have gotten something in your game now! The developers are on the case and will fix the level as soon as possible, thank you for your patience with us.

https://community.king.com/en/candy-crush-saga/discussion/comment/3236024#Comment_3236024

Yes and the best way to report it is to access Player Support via the app: Click on Settings (the small pink cogwheel on the game map)then on the ? icon and scroll through the options until you get "contact us" at the bottom. You will only get an automated reply at the moment because they are still in holiday mode at King, but on Monday or Tuesday someone might answer you. Send them your screenshot and they might give you some compensation.

It still counts as a bug...

https://community.king.com/en/candy-crush-saga/discussion/comment/3235897#Comment_3235897

Hi there, it's weekend now and there aren't many members of the team around at the best of times. Don't expect a reply at this time. I don't think that King Admin people work at weekends.

I haven't seen other posts about this level and struggle to see how your dragon ended up in this place. Surely this is something that only happens on one attempt, such as maybe if you played a double colour to start with. Try replaying the level and try removing the keys one by one and not removing all the blockers at once, and you should be able to get past this level. Good luck!

No reply from the team yet.

https://community.king.com/en/candy-crush-saga/discussion/comment/3235331#Comment_3235331

Screenshot_2025-01-03-21-08-49-346_com.king.candycrushsaga.jpg

User ID: 8221600724

https://community.king.com/en/candy-crush-saga/discussion/482079/is-it-possible-that-the-game-prevents-you-from-moving-too-fast

Hey there!

No this is not intended and it's an error that we're currently working on fixing, so thank you for posting about it here. If you can respond to me with your Player ID, I can look further into this!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/482079/is-it-possible-that-the-game-prevents-you-from-moving-too-fast

Hey there!

No this is not intended and it's an error that we're currently working on fixing, so thank you for posting about it here. If you can respond to me with your Player ID, I can look further into this!

https://community.king.com/en/candy-crush-saga/discussion/comment/3235331#Comment_3235331

Screenshot_2025-01-03-21-08-49-346_com.king.candycrushsaga.jpg

User ID: 8221600724

No reply from the team yet.

https://community.king.com/en/candy-crush-saga/discussion/comment/3235897#Comment_3235897

Hi there, it's weekend now and there aren't many members of the team around at the best of times. Don't expect a reply at this time. I don't think that King Admin people work at weekends.

I haven't seen other posts about this level and struggle to see how your dragon ended up in this place. Surely this is something that only happens on one attempt, such as maybe if you played a double colour to start with. Try replaying the level and try removing the keys one by one and not removing all the blockers at once, and you should be able to get past this level. Good luck!

It still counts as a bug...

https://community.king.com/en/candy-crush-saga/discussion/comment/3236024#Comment_3236024

Yes and the best way to report it is to access Player Support via the app: Click on Settings (the small pink cogwheel on the game map)then on the ? icon and scroll through the options until you get "contact us" at the bottom. You will only get an automated reply at the moment because they are still in holiday mode at King, but on Monday or Tuesday someone might answer you. Send them your screenshot and they might give you some compensation.

https://community.king.com/en/candy-crush-saga/discussion/482079/is-it-possible-that-the-game-prevents-you-from-moving-too-fast

Hey there, apologies for the delayed response. I believe you should have gotten something in your game now! The developers are on the case and will fix the level as soon as possible, thank you for your patience with us.

No rewards
Since early December I've not had any extra lives awarded , butterflies not collecting. Game just not working as it normally would. I've reinstalled the game 3 times. Please help
No connection
If I try to buy or go in there is no connection
Milestone banner
I have completed milestone 2000 and 3000 but I didn't got any milestone banner and my 1000 banner also missing
Don't get ads
I don't get any ads in game as my other buddies got ads…please help me
onmogelijk level
Please fix level 18438 het is onmopgelijk

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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