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unable to use shop store in Candy Crush game

deborafishel
deborafishel Posts: 1

Newbie

why can I not use the shop store for Candy Crush. It continues to circle can’t exit have to cut IPad off

Answers

  • kiara_wael
    kiara_wael Posts: 159,564

    Hi and Welcome to the King Community

    Thank you for the feedback , in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

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