Compra

tininhamoreira

Fiz uma compra desde sexta e não recebi o que comprei até hoje como possodolucionar esse problema?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/484149/compra

Hi tininhamoreira,

I’m sorry to hear about the issue with your purchase!

If you haven’t received what you bought, you’ll need to contact Player Support so they can assist you further. Here’s how:

1. Open your game and go to the settings menu (gear icon).
2. Tap the “?” to open the Help Center.
3. Select the topic of the issue.
4. Scroll all the way down and select Contact Us.
5. Include details like:
   • The date of purchase.
   • What you purchased (e.g., boosters, Gold Bars, etc.).
   • Any proof of payment (e.g., receipt or transaction ID).

Player Support will review your case and get back to you as soon as possible. Let me know if you need help with anything else! 😊🍬